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DMS SupportProcede Excede Slow Quote Lookups: The Index Rebuild You're Missing
If your parts counter or service writers are reporting slow quote lookups in Procede Excede, and you've already ruled out the network and the workstation, the next stop is the SQL Server database that backs it. Procede support is usually quick to blame everything except their own indexes, but indexes are the answer more often than they admit.
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CDK to Karmak Migration: 8 Things Nobody Tells You
DMS migrations get sold as a six-month project. The IT side of one is closer to a year if you do it right. Here's the field guide.
Your DMS Is Running Slow: A 10-Minute Triage Checklist
Before you call the vendor, walk this checklist. Usually the problem is local.
Citrix Workspace Freezes When Launching CDK: The Real Fixes
A locked-up Citrix Receiver/Workspace at 7:30 AM kills the service drive. Here are the seven fixes we run before opening a CDK case.