Two engineers. One vertical.
Beacon Dealer Tech delivers dealership-focused managed IT built on real-world experience across infrastructure, software engineering, and the operational systems your store actually runs on. We help automotive dealerships cut downtime, tighten connectivity, and run cleaner day to day — so your team stays focused on selling and servicing customers, not chasing technology problems.
Pramoda Ravi
Pramoda Ravi is a technology and operations professional with experience spanning IT infrastructure, engineering support, business operations, and leadership across multiple industries, with a strong focus on problem-solving, team collaboration, and building scalable systems. He combines a hands-on technical background with strategic and product-focused experience, including involvement in developing new technology-driven ventures and initiatives.
Bobby Whiteley
Robert (Bobby) Whiteley is a software engineering and technology professional with experience in software development, systems design, and technical problem-solving, backed by a strong foundation in collaborative engineering and product-focused work. He brings a practical, hands-on approach to building and supporting technology initiatives, with experience contributing to both established organizations and emerging technology-driven projects.
Generic IT can't run a dealership
We speak both languages
We can talk to your service manager about why a tech can't push an op-code, and ten minutes later talk to your CFO about ASC 842 implications inside the DMS. Most MSPs can do one of those. Some can't do either.
- OEM diagnostic tooling, license management, and provisioning
- Parts catalog, EPC, and pricing system integrations
- Service writer workflows and warranty submission flows
- F&I systems, deal jackets, e-contracting
We build things to stay up
Your dealership doesn't get to slow down because IT is having a bad day. We design redundant networks, document everything, and rehearse our recovery playbooks. When something fails, we already know what to do.
- Dual-WAN failover with policy-based routing
- Backup strategies with off-site immutability and tested restores
- Documented runbooks per dealership, per system
- 15-minute response target for production-down events on managed plans
We don't disappear after onboarding
You get the same two engineers who scoped the work. No tier-1 call center reading from a script, no "we'll escalate" dead-ends. Just direct access to people who know your environment.
- Direct line to senior engineers on the customer portal
- Quarterly business reviews and roadmap planning
- Plain-English reporting your GM will actually read
- Vendor coordination so you don't have to triage three support queues