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DMS SupportCitrix Workspace Freezes When Launching CDK: The Real Fixes
If your service writers come in at 7:30 AM and Citrix Workspace just shows a spinning logo while CDK refuses to launch, you've ten minutes before the first customer is at the counter. Here's the order we work through, in priority of how often each one is the actual culprit.
Keep reading — this one is for clients
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Procede Excede Slow Quote Lookups: The Index Rebuild You're Missing
Procede quote searches that used to return in two seconds now take twenty. The fix is usually a database operation Procede support won't volunteer.
CDK to Karmak Migration: 8 Things Nobody Tells You
DMS migrations get sold as a six-month project. The IT side of one is closer to a year if you do it right. Here's the field guide.
Your DMS Is Running Slow: A 10-Minute Triage Checklist
Before you call the vendor, walk this checklist. Usually the problem is local.