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Email & Productivity

Outlook Won't Send Quotes Larger Than 5MB: The Real Cause

By Beacon Dealer Tech · May 14, 2026 · 1 min read

Service writers and parts staff hit this constantly: they attach a few photos and a PDF estimate, click send, and Outlook shows the message in Sent Items. The customer claims they never received it. The truth is the message was rejected somewhere downstream and your dealership never got the bounce.

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