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Service Operations

Mitchell 1, Identifix, and ALLDATA: Which Logins Belong on the Tech Bench

Walk into any dealership service bay and you'll find at least one tech repair information platform open on every bench computer. Mitchell 1, Identifix, ALLDATA, OEM service info, and sometimes all four. The IT question is whether each tech needs a personal login or whether a shared bench login is fine.

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